S09E01: Working with Front of House

We’re joined by Front of House champions Will Tregaskes and Abi Godfrey as we talk about how conservators and visitor services can join forces, smash silos, and all enjoy our jobs more. What’s it like being the face of the museum? What does good teamwork look like? And what’s the best bit about working as FoH?

03:24 What do we mean by Front of House?
07:03 Volunteering vs paid work
12:18 The journey into FoH
18:37 A seat at the table
21:41 FoH as conservators’ BFFs
34:01 Siloing is toxic
39:11 Impact of the pandemic
43:50 Looking ahead
48:09 Questions, comments, corrections
48:036 Patreon shout out

Show Notes:
– Front of House in Museums: https://fohmuseums.wordpress.com/
– The FoH 2019 survey: https://fohmuseums.wordpress.com/category/fohmuseums-research/
– A Front-of-House Charter for Change: https://www.museumsassociation.org/campaigns/workforce/a-front-of-house-charter-for-change/
– Tate redundancies in 2020: https://www.artnews.com/art-news/news/tate-job-redundancies-coronavirus-union-strikes-1202696706/
– Follow #FoHmuseums on Twitter: https://twitter.com/fohmuseums

Support us on Patreon!

Hosted by Jenny Mathiasson, Kloe Rumsey, William Tregaskes, and Abigail Godfrey.

Intro and outro music by DDmyzik used under a Creative Commons Attribution license.

Made available under a Creative Commons Attribution-NonCommercial 4.0 International license.

A Wooden Dice production, 2021.

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